SHIPPING
Fast, Reliable, Worldwide Shipping
At Solvinio, we want your skincare to reach you as quickly and safely as possible. Here’s everything you need to know about shipping:
1. Where We Ship
We ship worldwide! No matter where you are, Solvinio products can be delivered right to your doorstep.
2. Shipping Time
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Domestic Shipping (within [your country]): 3–7 business days
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International Shipping: 7–21 business days depending on location
Please note that shipping times may vary due to customs procedures or unexpected delays.
3. Shipping Costs
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Free shipping on orders over [amount, e.g., $50]
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Flat rate shipping for orders below [amount]
Shipping costs are calculated at checkout based on your location and order size.
4. Order Processing
All orders are processed within 1–2 business days. You will receive a confirmation email with tracking information once your order has shipped.
5. Tracking Your Order
Once your order is shipped, you will receive a tracking number via email. Use this to monitor your package in real time until it arrives.
6. International Customs & Duties
For international shipments, customs fees, import duties, and taxes may apply depending on your country’s regulations. These charges are the responsibility of the recipient.
7. Damaged or Lost Packages
If your order arrives damaged or is lost in transit, contact our support team immediately. We will work with you to replace or refund your order as quickly as possible.
8. Contact Us
For any questions about shipping, please email us at [support@solvinio.com] or use our contact form. We’re here to help!